Speaker: Dr. Christian Plenge, METRO Group AG, Head of Research and Innovation
Christian Plenge believes RFID to be a key element for improving METRO Group’s services in the future. Through deployment of RFID technology on case level in a number of super markets, METRO Group has taken an important step toward the realization of their “vision of a digital supply chain”.
By not only focusing on the customer side, but also applying RFID along the supply chain and thereby easing the work of the employees, employee satisfaction, besides customer satisfaction, is reached, saving time and money. According to Plenge, European companies are still one step behind regarding the usage of RFID in comparison to US industry, but are on a good track to catch up.
RFID/EPC value-added Applications in the Supply Chain at METRO Group [48:02m]: Play Now | Download
RFID/EPC value-added Applications in the Supply Chain at METRO Group [48:02m]: Play Now | Download
